Refund policy
At, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned in the original packaging
- Proof of purchase may be required
- Please note that certain products may be non-returnable, including:
Personal care items
Clearance or final sale items
Perishable goods
Refunds
Once your returned item is received and inspected, we will notify you regarding the status of your refund.
If your refund is approved:
The refund will be issued to your original payment method
Processing typically takes 3–7 business days depending on your payment provider or bank
Please note that original shipping charges are non-refundable.
Exchanges
If you received a defective, damaged, or incorrect item, please contact us as soon as possible. We will work with you to arrange a replacement or exchange.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
Contact Us
To start a return or request assistance, please contact our support team at:
Email: support@footballmerchandise.store